What You’ll Learn:
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers and digital devices. You will:
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot display and multimedia devices.
- Install, configure, and troubleshoot storage devices.
- Install, configure, and troubleshoot internal system components.
- Explain network infrastructure concepts.
- Configure and troubleshoot network connections.
- Implement client virtualization and cloud computing.
- Support and troubleshoot laptops.
- Support and troubleshoot mobile devices.
- Install, configure, and troubleshoot print devices.
Course Outline:
- Module 1: Installing and Configuring PC Components:
- Topic A: Use Appropriate Safety Procedures
- Topic B: PC Components
- Topic C: Common Connection Interfaces
- Topic D: Install Peripheral Devices
- Topic E: Troubleshooting Methodology
- Module 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices:
- Topic A: Install and Configure Display Devices
- Topic B: Troubleshoot Display Devices
- Topic C: Install and Configure Multimedia Devices
- Module 3: Installing, Configuring, and Troubleshooting Storage Devices:
- Topic A: Install System Memory
- Topic B: Install and Configure Mass Storage Devices
- Topic C: Install and Configure Removable Storage
- Topic D: Configure RAID
- Topic E: Troubleshoot Storage Devices
- Module 4: Installing, Configuring, and Troubleshooting Internal System Components
- Topic A: Install and Upgrade CPUs
- Topic B: Configure and Update BIOS/UEFI
- Topic C: Install Power Supplies
- Topic D: Troubleshoot Internal System Components
- Topic E: Configure a Custom PC
- Module 5: Network Infrastructure Concepts
- Topic A: Wired Networks
- Topic B: Network Hardware Devices
- Topic C: Wireless Networks
- Topic D: Internet Connection Types
- Topic E: Network Configuration Concepts
- Topic F: Network Services
- Module 6: Configuring and Troubleshooting Networks
- Topic A: Configure Network Connection Settings
- Topic B: Install and Configure SOHO Networks
- Topic C: Configure SOHO Network Security
- Topic D: Configure Remote Access
- Topic E: Troubleshoot Network Connections
- Topic F: Install and Configure IoT Devices
- Module 7: Implementing Client Virtualization and Cloud Computing
- Topic A: Configure Client-Side Virtualization
- Topic B: Cloud Computing Concepts
- Module 8: Supporting and Troubleshooting Laptops
- Topic A: Use Laptop Features
- Topic B: Install and Configure Laptop Hardware
- Topic C: Troubleshoot Common Laptop Issues
- Module 9: Supporting and Troubleshooting Mobile Devices
- Topic A: Mobile Device Types
- Topic B: Connect and Configure Mobile Device Accessories
- Topic C: Configure Mobile Device Network Connectivity
- Topic D: Support Mobile Apps
- Module 10: Installing, Configuring, and Troubleshooting Print Devices
- Topic A: Maintain Laser Printers
- Topic B: Maintain Inkjet Printers
- Topic C: Maintain Impact, Thermal, and 3D Printers
- Topic D: Install and Configure Printers
- Topic E: Troubleshoot Print Device Issues
- Topic F: Install and Configure Imaging Devices